Shipping policy

Shipping Policy

Thank you for shopping with Patrié. We are committed to getting your order to you as quickly and safely as possible.

Processing Time

All orders are processed within 1–3 business days (excluding weekends and holidays). Please allow additional time during high-volume periods or new product launches.

Shipping Rates & Delivery

Shipping rates are calculated at checkout based on your location and selected shipping method.

Estimated delivery times:

Standard Shipping: 3–7 business days
Expedited Shipping: 1-3 business days

Please note that delivery times are estimates and may vary depending on the carrier.

Order Tracking

Once your order has shipped, you will receive a confirmation email with tracking information. Please allow up to 24 hours for tracking updates.

Incorrect Addresses

Please ensure your shipping address is correct at checkout. Patrié is not responsible for orders shipped to incorrect addresses provided by the customer.

Lost or Delayed Packages

Once your package has been shipped, Patrié is not responsible for delays, lost, or stolen packages. If your package is marked as delivered but not received, please contact the shipping carrier directly.

Damaged Packages

If your order arrives damaged, please contact us within 48 hours of delivery at [your email] with photos of the item(s) and packaging so we can assist you.